LuciadFusion Technical support

You require (technical) assistance

Technical support

If you still have questions about LuciadFusion after browsing these pages, or if you wish to report a problem with the software, you can contact our Support Desk services by mailing to support.luciad.gsp@hexagon.com or dialing +32 (0)16 26 28 30.

Find out how to report a problem

Find out how to ask a support question

License support

To manage your licenses and download license files, go to the licensing portal.

To report license issues that cannot be resolved with the instructions in Check your license installation, send an e-mail to support.luciad.gsp@hexagon.com instead.

Software downloads

You can download product software updates such as patches from the licensing portal.

To download the updates:

  1. Log in to the licensing portal.
  2. Select the products you want to download.
    You will receive an expiring link to the download site for the software you selected.

If you do not have access to the licensing portal, please contact the licensing administrator at your company or contact us at customerservices.luciad.gsp@hexagon.com to obtain a login.